Pick Up information
Orders marked for pick up are fulfilled from our NW shop located - 1927 NW Kearney Street, Portland, Or. 97209 during our business hours. Monday - Saturday 10am - 6pm and Sunday 11am - 5pm. We are unable to provide alternative pick up hours outside of regular business hours. We are not responsible nor can we replace orders that are not picked up on their specified fulfillment date.
Delivery Information
We deliver Monday - Saturday. We do not deliver on Sundays.
All Portland deliveries are $20 | All Suburb deliveries are $40. If the address is not listed in Portland, it is considered a Suburb address.
We deliver to the following zip codes
97003, 97005, 97006, 97007, 97008, 97015, 97024, 97027, 97030, 97034, 97035, 97045, 97060, 97062, 97068, 97070, 97078,97080, 97086, 97123, 97124, 97140, 97201, 97202, 97203, 97204, 97205, 97206, 97209, 97210, 97211, 97212, 97213, 97214, 97215, 97216, 97217, 97218, 97219, 97220, 97221, 97222, 97223, 97224, 97225, 97227, 97229, 97230, 97232, 97233, 97236, 97239, 97266, 97267, 98660, 98661, 98662, 98663, 98664, 98665, 98682, 98683, 98684, 98685, 98686
Our deliveries leave the studio around noon, generally speaking. Delivery times will depend on how busy the studio is, the location of the delivery and at what time you placed your order. We try our best to deliver as quickly as possible. Sorry, but specific timed delivery is not possible. Our average delivery window is between 12 noon and 4pm, with grace given until 5pm if we are very, very busy.
Flower Care Information
Flowers reflect the seasons and are meant to be enjoyed for a time, in the moment. That said, they will eventually die. To ensure the longest lifespan for your flowers here are a few simple tips:
Wrapped Bouquet Tips: Re-trim the stems and place the bouquet in plenty of fresh water so the flowers hydrate well. Make sure your vase is sparkling clean and that all stems are in water. Check water levels daily and top up the vase as needed. Change the water when it looks dirty. Certain types of flowers have a longer lifespans than others. Remove spent blooms as they expire. Avoid placing flowers in full sun or near heating vents. This will give your flowers the maximum vase life.
Vase Arrangement Tips: Top up your vase with water upon delivery. Check levels daily and add water if needed. Change the water completely when it looks dirty. Certain types of flowers have a longer lifespans than others. Remove spent blooms as they expire. Avoid placing flowers in full sun or near heating vents. This will give your flowers the maximum vase life.
Return Policy
Returns and exchanges are accepted with proof of purchase within 7 days of purchase, and are issued for store credit only. NO exceptions.
The following are final sale and are not accept for return or exchange
-All Plants
-All Fresh Flowers
-All sale items
-All Gift Certificates
-All Workshops (transferable to another person only)
-All apothecary items
As per Oregon Law, all apothecary items must be trashed if returned. This includes - but is not limited to - perfume, oil, lotions, bath salts, soaps, and nail polish. Unfortunately even if the item is not opened we are still unable to accept a return or exchange.
We reserve the right to refuse any return.
Gift cards are always a great gift and have no expiration date.
Contact Us
General questions/Order questions | orders@colibripdx.com
Event inquiry or other questions | flowers@colibripdx.com
Give us a call | 503-288-8369